Your personal information is completely secure at ae999. What we collect, how we store it, and what your rights are — it's all clearly explained here.
Welcome to ae999. We believe privacy is a fundamental right for every user. This Privacy Policy explains what personal information ae999 collects, the purposes for which it is used, and the steps we take to keep your data safe.
This policy applies to all ae999 services — the website, mobile app, and any related platforms. By using ae999, you agree to this Privacy Policy. We encourage you to take a moment to read through it — everything is written in plain, straightforward language with no complicated legal jargon.
If any changes are made to this policy, you will be notified by email or via a platform notification. Last updated: January 2026.
Ae999 only collects the information genuinely needed to serve you well. Collecting unnecessary data goes against our policy.
| Data Type | What's included | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Age & Identity Verification |
| Contact Information | Mobile number, email address | Account security and communication |
| Payment Information | BKash/Nagad/Rocket number, transaction ID | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Gaming Data | Game history, bet amounts, wins/losses | Service Improvement & Responsible Gaming |
Information is collected when you create an ae999 account, make a deposit or withdrawal, contact Support, and when you browse our platform.
Ae999 uses your information only for defined purposes. All of them are laid out transparently below.
ae999 never sells your information to third parties for advertising purposes.
Ae999 uses cookies — small files stored in your browser that help improve your experience on the platform.
You can disable non-essential cookies at any time through your browser settings. Please note that some features may not function as expected if you do so.
Ae999 shares your information only with trusted parties and only when strictly necessary.
All third parties operate under ae999's strict data protection agreements and are prohibited from using your information for any other purpose.
Ae999 does not retain your information indefinitely. Each data type is governed by a specific retention policy.
| Data Type | Retention Period |
|---|---|
| Account information | 5 years after account closure |
| Transaction History | 7 Years (as required by law) |
| Gaming Data | 2 years after account closure |
| Support Conversations | 3 Years |
| Log Files | 12 Months |
Once the retention period expires, ae999 automatically deletes or anonymizes your data in a secure manner.
Ae999 follows the highest industry standards to protect your information. Our security measures are detailed below.
ae999 servers are hosted in internationally certified data centers and are monitored around the clock, 24/7.
The following rights are fully guaranteed to you under ae999's Privacy Policy.
To exercise any of these rights, email us at [email protected]. We typically respond within 30 days.
Ae999 is for users aged 18 and above only. We do not collect data from minors, and we are not permitted to do so.
If we become aware that data belonging to a minor has entered our system, the account will be suspended immediately and all associated data will be deleted.
If parents believe their child has created an ae999 account, please contact us immediately at [email protected].
Ae999 may update this Privacy Policy from time to time. For minor changes, the date at the top of the page will be updated accordingly.
For significant changes — particularly those affecting your rights or how your data is used — you will be notified in advance by email or through the platform. Continued use of ae999 after any changes takes effect will be considered acceptance of the updated policy.
For any privacy-related questions, complaints, or requests, please contact ae999's Data Protection Team.
Our Bengali-speaking support team is available seven days a week, 24 hours a day, to help you resolve any privacy-related concerns.
Technology and policy — working together to keep your data safe
Every transaction and piece of personal information at ae999 is protected with 256-bit AES encryption — the same standard used by banking systems.
Ae999 never sells your information to advertisers or third parties. Your data is used solely to deliver our services.
Your national ID or passport copy is used solely for verification purposes and is stored securely on encrypted servers.
Enabling 2FA on your ae999 account means you will need both your password and a mobile OTP to log in — an extra layer of protection.
Ae999's AI-powered fraud detection system monitors your account 24/7. You will be alerted immediately if any suspicious activity is detected.
When you close your account, ae999 permanently deletes all your personal data after the applicable retention period. No information is kept beyond what is legally required.
You are in full control of your information at ae999
You can request to see what information ae999 holds about you at any time. Submit a request to Support and we will provide the data within 30 days.
If any of your details — such as your name, address, or contact information — are incorrect, you can request a correction. Keeping your information accurate is essential for safe and reliable service.
You may request deletion of your data once specific legal conditions are met. Any data required for legal compliance is retained for the minimum necessary period.
You can export your information in a machine-readable format (JSON or CSV). This ensures you retain full ownership of your data.
During any dispute, you can request that ae999 only store your data and not process it.
You can object to your data being used for marketing or other specific purposes. If your objection is accepted, that processing will be stopped.
Answers to the most frequently asked questions by ae999 users
You've read ae999's Privacy Policy. Go ahead and register with confidence, then make a quick deposit via bKash or Nagad to start playing.